§ 01 — The Engagement Arc How a typical project runs

Three phases.
Each one earns the next.

01
Phase 01 · 2–4 Weeks · Fixed Fee

Diagnostic.

We don't write proposals based on vibes. The first phase is always a short, fixed-fee diagnostic: interviews with 8–15 stakeholders, hands-on review of your data and systems, and a sized opportunity map. If the problem isn't worth solving — or we're not the right firm — we tell you. Most diagnostics end with a short, blunt readout and a clear yes/no recommendation.

Opportunity Map $ & ROI Sizing Stakeholder Readout Go / No-Go Memo
02
Phase 02 · 8–16 Weeks · Time-Boxed

Pilot & Prove.

The diagnostic identified the highest-leverage move. Now we build it. One business unit, one product line, one use case — not the whole enterprise. Time-boxed by design: if we can't generate measurable value in 16 weeks, the answer is to stop, not to extend. Pilots that work get scaled in Phase 03. Pilots that don't get a clear post-mortem.

Working Capability in Production Measured Outcomes Knowledge Transfer Plan Scale Business Case
03
Phase 03 · 16–40 Weeks · Outcome-Linked

Scale & Transfer.

Roll the proven capability across business units, geographies, or categories — while standing up the internal team that will own it after we leave. We design every engagement to make ourselves unnecessary on a defined date. A meaningful portion of Phase 03 fees can be tied to measured outcomes (working capital release, forecast accuracy, cycle time) when the metric is cleanly attributable.

Multi-Unit Rollout Internal Team Stood Up Operating Cadence Embedded Exit Plan With Date
§ 02 — Operating Principles What we do differently

Five things we won't do.
Five things we always will.

✕ WE WON'T

Send juniors to do the thinking and partners to do the steering.

Every GlobalSCM engagement is staffed with senior practitioners. If a 26-year-old is doing your inventory optimization, you should know that — and not from us.

✕ WE WON'T

Sell strategy we can't execute.

If we can't deliver the next phase ourselves, we won't sell you the slide that points to it. No bait-and-switch.

✕ WE WON'T

Pretend an AI strategy needs a steering committee.

Roadmaps that need governance theater to read are roadmaps that won't ship. One page, three to five use cases, sized in dollars.

✕ WE WON'T

Resell software as strategy.

We take no fees, kickbacks, or referral arrangements from technology vendors. When we recommend a tool, the only thing in it for us is being right.

✕ WE WON'T

Extend an engagement that isn't working.

Time-boxes are real. If a phase isn't producing value, we stop and tell you why — we don't propose a sequel.

✓ WE WILL

Start with a fixed-fee diagnostic.

Always. Same scope, same price, same blunt readout. You should never write a six- or seven-figure check before knowing what we actually think.

✓ WE WILL

Put a number on every recommendation.

Working capital released. Days of cycle time. Margin protected. Forecast points gained. If we can't put a number on it, it's not a recommendation — it's an opinion.

✓ WE WILL

Build the internal team that replaces us.

Every engagement has a defined transfer plan. We name your internal owner on day one and design the work around their growth.

✓ WE WILL

Tie a portion of fees to measured outcomes.

Where the metric is clean and attributable, we put skin in the game. Not on every engagement — but on the ones where we should.

✓ WE WILL

Tell you when we're not the right firm.

Some problems need a big-three name on the deck. Some need a software implementer. Some don't need a consultant at all. We'll route you, not bill you.

§ 03 — Tooling What we work with

We're fluent in your stack.
Probably.

PLANNING

SAP IBP. Oracle. Blue Yonder. Kinaxis. o9. Anaplan.

Deep on IBP in particular — we don't try to rip out your investment, we make it work harder. Where you've outgrown your platform, we'll say so.

DATA & BI

Snowflake. Databricks. BigQuery. Power BI. Tableau. dbt.

We build for your warehouse, not against it. Most CPG shops are Power BI + Snowflake or Databricks — we work natively in that stack.

AI / ML

Anthropic. OpenAI. Azure OpenAI. Vertex. Open-source models when they fit.

Vendor-neutral on principle. We design for portability so you're never locked into a model provider's pricing whim.

EXECUTION

SAP S/4. NetSuite. Manhattan. Körber. JDA.

We don't implement ERP. We do design the operational processes that ride on it — and we work alongside your SI partner without stepping on toes.

The diagnostic is
how it starts.

Four weeks. Fixed fee. Senior team. A blunt readout and a clear yes/no recommendation. If we're not the right firm, you'll know — and you'll know fast.

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